Yes. We do charge a small delivery fee for all orders based on distance. We understand the importance of keeping costs to a minimum, so in order to achieve this for you, we use a simple fee breakdown of $1.00 per mile (Round Tripx4) for orders up to 25 miles, and $1.25 per mile for orders 25miles + from our location.
IMPORTANT TO NOTE: Any delivery outside of our service area will be based on availability. Please call us at 602-613-0737 to confirm before placing an order.
**DELIVERY FEES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE**
We ALWAYS set up our equipment that requires professional set up and installation for safety. Such equipment as inflatables, tents, etc. at no additional cost to you.
Table and Chair Set Up Service is also available upon request, however there is an additional cost associated for additional services rendered.
$2.00 per table
$1.00 per/chair
(Covered in detail in rental agreement.)
Yes! We do require a 25% deposit to secure your order. Balance will be due upon delivery.
We strive to make the process hassle free for all of our customers.
You may cancel your order up to 14 days before your event and receive a full refund on any deposits or totals paid. If you cancel after 14 days before your event, we will either offer to switch out your date (if available) or you forfeit 25% of your total. We're happy to work with you and make it work for all involved.
We will typically deliver the day of your event, a few hours prior. In some cases we may be required to deliver up to 1-3 days in advance depending on availability and job complexity.
Our crew will normally pick up the following day, and on some occasions, up to 1-3 days after the event, depending on availability.
*Same day or after hours pick ups and deliveries are also available for an additional cost. (Please see FAQ section below)*
The process is simple. We ask that all orders are made as far in advance as possible up to 10 days before your event. Before booking linens online, we ask that you please give us a call at 602-613-0737 or emial us at itsafiestapr@gmail.com to discuss your event requirements in detail.
When booking online, our pricing is PER DAY only. However, we do offer extended rentals times upon request. We just ask that you contact us directly so we can manually set up your order and invoice you accordingly.
602-613-0737
itsafiestapr@gmail.com
Yes! In order to allow you to save on delivery costs, we are now offering customer pick up's BY APPOINTMENT ONLY at our storage location. This service is not available for all orders. Please reach out to us at
602-613-0737.
Easy! Just fill out our quote request form with all of your event details and desired equipment. You then will be asked to pay your deposit to secure your order. That's it! We'll take it from there.
Yes! We understand certain situations call for same day pick ups or even late night pick ups. Our last scheduled pick up of the day is 5:00PM at no additional cost. Any pick up after 5:00PM is considered "AFTER HOURS" and will incur a $75.00 additional charge.
We ask that you let us know ahead of time upon booking so that we can properly schedule our routes.
Yes absolutely! We offer on-site surveying service & consultations before your event, to help determine the best solutions for you. This service is an additional $75.00 per site visit, and will be added to your total balance.
Important to note: If we visit your site and the event is cancelled, the $75.00 is NOT REFUNDABLE.
**In SOME cases: site visits are not required and can be done virtually utilizing online resources. **
Our first delivery of the day is at 8:00am and our last delivery of the day is 5:00pm Monday-Saturday. Sundays 8am-12pm. Any deliveries outside of the our normal business hours of operation are considered "after hours" and will incur a $75.00 "after hours fee"